PRIVACY AT RAWLEY RESORT, SPA & MARINA

At The Rawley Resort, Spa & Marina, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide to us through our website.
 

1. Information We Collect

We collect information that you voluntarily provide to us when you interact with our website, specifically through our booking platforms, "Get In Touch," and contact forms. This may include:

• Personal Identifiers: Name, email address, mailing address, and phone number.

• Reservation & Stay Preferences: Dates of stay, room selections, spa treatment bookings, restaurant reservations for Lighthouse45, marina slip inquiries, and specific messages or requests regarding your visit.

• Payment Information: Credit card details or other payment information used to secure reservations (processed securely via encrypted third-party payment gateways).
   

2. How We Use Your Information

We use the information we collect to:

• Process, confirm, and manage your resort accommodations, spa appointments, and marina bookings.

• Respond to your inquiries about our suites, dining options, seasonal packages, amenities, and event or wedding hosting.

• Provide information regarding special resort packages, seasonal savings, and updates.

• Improve our website functionality, customer service, and overall guest experience.

• Send occasional updates and newsletters about the resort (you may opt-out at any time).
   

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

• Trusted Partners: Third-party booking engines, spa scheduling systems, and marina management platforms used solely to facilitate your reservations and requested services.

• Service Providers: Trusted third parties who assist us in operating our website or conducting our business, so long as those parties agree to keep this information confidential.

• Legal Compliance: When required by law or to protect our rights, safety, or property.
   

4. Cookies and Tracking

Our website may use “cookies” to enhance your experience. These are small files stored on your device that help us analyze web traffic, remember your preferences, and streamline the booking process. You can choose to accept or decline cookies through your browser settings.
 

5. Data Security

We implement a variety of rigorous security measures to maintain the safety of your personal information. Online financial transactions are secured using standard encryption protocols. However, please note that no method of transmission over the internet is 100% secure.
 

6. Third-Party Links

Our website may contain links to outside services, local tourism resources, area attractions, or external event partners. We are not responsible for the privacy practices or content of these external sites.
 

7. Your Choices

You have the right to:

• Review the personal information we have on file for you.

• Request that we update, correct, or delete your information.

• Opt-out of any future marketing communications by clicking the "unsubscribe" link in our emails or by contacting us directly.
   

8. Contact Us

If you have any questions regarding this Privacy Policy, you may contact us using the information below:
 

The Rawley Resort, Spa & Marina

Address: 2900 Kellys Road, P.O. Box 189, Port Severn, Ontario L0K 1S0

Phone: 1-705-538-2272

Toll-Free: 1-800-263-7538

Email: info@rawleyresort.com